Payments and Pricing
- Rates: Quotes depend on vehicle type, distance, duration, and special requests. Night movement or extra stops add surcharges.
- Deposits: A partial deposit or full prepayment is often required to lock in reservations.
- Settlement: Balances must be cleared before departure or at the start of the first pickup.
- Cancellations and No-Shows
- Cancellation Windows: Cancellations made 24 hours prior often qualify for a full or partial refund. Last-minute cancellations (under 24 hours) may forfeit 50% or more of the fare.
- No-Shows: Failing to appear at the agreed pickup spot without notice results in a 100% charge with no refund.
- Provider Cancellation: If the operator cancels due to safety, breakdowns, or force majeure, clients receive a full refund or rescheduling option.